Recruitment

Account Coordinator

Job Role: Account Coordinator

Salary: £27,000 – £28,000 DOE

Location: Midlands

We are looking for an Account Coordinator to join our growing Managed Services team in the Midlands.

With onsite locations across both the West and East Midlands, this role will be based onsite at one of our key client locations, supporting recruitment delivery, candidate experience, payroll accuracy and client service excellence.

Here’s what you can expect to be doing as an Account Coordinator:

• Managing the temporary recruitment requirements for the onsite client
• Understanding workforce requirements and ensuring vacancies are filled within agreed timeframes
• Attracting and sourcing candidates using job boards, social media and internal systems
• Screening, interviewing and preparing candidates for onsite inductions and assessments
• Hosting and supporting inductions and onboarding processes
• Maintaining a strong candidate pool to support fulfilment needs
• Conducting regular candidate check-ins and shop floor walks to support engagement
• Responding to worker queries including pay and holiday questions
• Cross-checking timesheets and supporting payroll submissions
• Maintaining accurate trackers, KPI data and MI reporting
• Providing regular updates and communication to the onsite client stakeholders
• Managing absence reporting and supporting out-of-hours queries when required

A few things about you:

• Full driving licence and access to your own transport (travel between Midlands sites may be required)
• Professional telephone manner and presentation
• Confident interacting with people face-to-face and over the phone
• Strong organisational skills with excellent attention to detail
• Comfortable working in a fast-paced environment
• Excellent spoken and written English
• Good level of education
• Previous recruitment or onsite coordination experience is desirable but not essential

What we can offer you as an Account Coordinator:

• Basic Salary £27,000 – £28,000 DOE
• Clear progression plan opportunities within Managed Services
• In-house and external training
• 25 days holiday including 1 day off for your birthday, rising to 30 with service (plus Bank Holidays)
• Free onsite parking
• Social activities including team nights out and trips abroad
• Employee of the Quarter awards
• Enhanced Company Sick Pay and Pension Schemes
• Free eye tests and glasses contribution
• Online GP Access
• Employee Assistance Programme to support health and wellbeing
• Death in service benefit of 3x salary

Previous experience is desirable but not essential

• Recruitment Agency
• Customer Service
• Call Centre
• Onsite Coordinator / Account Support

Please apply online today

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks