The complaints OFFICER HAS responsibility for following through complaints for the organisation:

Complaints Officer
Building 2, Think Park
Trafford Park
M17 1FQ

T: 0161 746 8811

Proman will endeavour to acknowledge complaints as soon as possible, however, please allow upto 7 days for a response email/letter to your complaint.

Proman believes that, wherever possible, complaints are best dealt with on a local level between the complainant and Proman. If either of the parties is not satisfied by a local process the case can be referred to the REC Professional Standards.

The Contact Details of the REC Professional Standards are:

Professional Standards Team
T: 0207 009 2186

Further Information can be found on The Recruitment & Employment Confederation site here:

Alternatively, if your complaint refers specifically to our LOGISTICS Division, you can find the contact details of the FTA Professional Standards Team here: