About the job

Sales Order Processor  
Bolton (BL2)
Permanent
Monday – Friday 9am – 5pm (37.5 hours per week)
Up to £21,000 depending upon experience.

Our client is currently a UK market leader within wholesale distribution. They are currently in the market for a Sales Order Processor to join the expanding team on a permanent basis.

Sales Order Processor  
The Candidate

  • Experience working in a sales order processing role is essential.
  • Excellent listening skills
  • Ability to work in a fast-paced environment
  • Experience providing great customer service
  • Ability to prioritise calls

Sales Order Processor  
The Role

  • Processing orders placed online to completion.
  • Liaising daily with customers via the telephone and email
  • Ensuring orders are fulfilled for stock and liaising with the Supply Chain.
  • Resolve customer & system queries.
  • Chase for payment
  • Train customers on the Portal and the order has been placed.
  • Raise charges and credits on customer accounts.
  • Log issues/complaints on the internal bespoke software
  • Liaising with warehouse, transport, finance and sales regularly
  • Monitoring returns to completion
  • Monitor extended warranties to completion.
  • Manage the customer experience throughout the order process and beyond.
  • Planning with customers when orders will be despatched in line with project

Proman acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

View our latest jobs today on our website www.proman-uk.com and follow us on LinkedIn

APPH

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Many Thanks


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