About the job

Logistics Customer Service Administrator

Up to £25,000

Skelmersdale

Monday-Thursday 8am – 5pm

Friday 8am – 3pm (40 hours per week)

Temporary to Permanent

My Client who is a leading supplier within their field is seeking an experienced Logistics Customer Service administrator to join their team on a temporary to permanent basis. 

Logistics Customer Service Administrator

The Role

  • Answering the phone.
  • Assisting in the day-to-day activities of the administration team, including all calls into the business are answered appropriately and transferred accordingly
  • Monitor and deal with customer queries by email and phone
  • Answer the telephone and direct calls to the correct contact
  • Report and send photos of damaged stock to the customer
  • Create stock lists for customers
  • Assist in monthly stock checks
  • Check customer Orders
  • Coordinate picking plan with Warehouse Supervisor
  • Process and check goods inwards for all accounts
  • Notify customers of goods in received
  • Process Orders for Logistics customers
  • Investigate and rectify customer queries
  • Any other general duties that may arise.

The Candidate

You will have the following experience, skills and attributes.

  • Ideally you will have worked in a Logistics Customer Service role.
  • Has understanding of administration and customer service
  • Proficiency in Excel and Word Required
  • Organisation and commercial awareness
  • Teamwork Player
  • Flexibility and adaptability

The Company

Proman acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

View our latest jobs today on our website www.proman-uk.com and follow us on LinkedIn.

APPH


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