About the job

eCommerce & Marketing Assistant


£20,000 - £25,000 + Performance Bonus

Home Based

Full time - Monday to Friday between the hours of 09:00-17:30 + job share and part time working 3-4 days considered

Are you an experienced ecommerce professional who enjoys sales and marketing, is self-motivated and can work independently with minimal supervision? Are you looking for a job with lots of variety and an opportunity to further advance your skills and career in a great small company working from home?

Role Responsibilities

Once we have helped you get your product knowledge up to the required standard and you have become familiar with our CRM system you will then be expected to carry out the following duties:

  • Assisting in increasing online sales through optimising current product ranges
  • Adding new product ranges to the website
  • Providing ongoing competitor price analysis
  • Managing Google Shopping product listings and Google AdWords
  • Managing website content/Magento 2 website development
  • Managing all social media marketing
  • Managing the sales order processing
  • Providing sales support
  • Dealing with customer queries and incoming sales calls & emails
  • Positively promote and sell the products that we offer to customers
    • Maintaining the CRM system and workflow

Essential Skills & Experience

  • ecommerce experience
    • Outstanding customer service; sales, marketing and social media skills
    • Experience of managing a website and keeping it up to date
    • Confident and personable telephone manner
    • Extremely independent, self-motivated, organised, driven, and self-motivated
    • Trustworthy and reliable
    • A high level of English literacy is essential
    • A high level of attention to detail and a good proof-reader
    • Ability to work to strict deadlines
    • Proficient in Microsoft Outlook and Microsoft Excel
    • Experience with an ERP / CRM system – the ‘Odoo’ ERP / CRM system.


The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks

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