Customer Service Advisor
£10.93 per hour
Temporary – Permanent
4 on 2 off – Rotating Shift 7.30 – 15.30 / 14.30 – 22.30
Chadderton
Immediate Starts Available
You will be responsible for:
As a Customer Service Advisor you will act as the first point of contact to customers calling in to the service desk, to report issues or faults.
- Answering Service calls
- Logging faults onto the system
- Communication of any issues to the senior management team.
- Adhering to SLAs and KPIS
- Updating of the database
Customer Service Advisor
The Candidate:
- Experience working in a Customer Facing role is beneficial.
- Strong telephone manner and be customer focused.
- Conscientious with good problem-solving ability.
- Self-motivated and flexible team worker.
- Able to work on their own initiative and to KPI's
- Good numeracy skills and commercial acumen.
PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.
View our latest jobs today on our website http://www.proman-uk.com/ and follow us on LinkedIn.
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Many Thanks