£28,000 - £35,000 DOE
Monday – Friday
08:30 – 17:30
Proman is currently working with a large, rapidly growing manufacturing business, based in Liverpool, who are looking to recruit an experienced Account Manager to join their evolving Sales Team.
Based at the Head Office in Liverpool, the purpose of this role will be to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with services. You will find ways to outperform the competition and maintain our client’s positive image.
Your goal will be to help grow the business, and safeguard the revenue and retain customers.
It is essential that you have experience of Account Management and Sales within the Food or Drinks Industry.
Duties & Responsibilities
•Build relationships with key employees among customers.
•Create plans to address clients’ business needs.
•Advise clients on creating profitable processes.
•Aim to preserve customers and renew contracts.
•Schedule regular meeting with customers to ensure they are satisfied.
•Act as point of contact for complaints and escalate issues as appropriate.
•Help sales team up-sell or cross-sell services and products.
•Ensure both the company and clients adhere to contract terms.
•Gain solid knowledge of competitors.
•Collaborate with internal teams (e.g. Sales, Purchasing, Innovations, and Operations) to address customers’ needs from point of contact through to sales order processing, ensuring positive customer experience throughout.
Personal Skills / Attributes:
•Experience of working in the food or drinks sector is essential for this role
•Managing existing client relationships and being able to build relationships is essential
•Ability to influence outcomes and upsell
•Stakeholder management; both internal and external
•Proven sales record would be beneficial
•Enthusiasm and passion for delivering best in class service for clients
PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.
View our latest jobs today on our website http://www.proman-uk.com/ and follow us on LinkedIn.
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